Solihull Moors TV

All Moors season ticket holders should by now have received their code which entitles them to a season pass for all home league games for this season.

Step-by-step on how season ticket holders access the stream:

1. Head to https://live.groupvisual.co.uk/smfc
2. Click ‘WATCH’ on the above asset.
3. Log into your account with the email and password you signed up with.
4. Select the ‘Season Ticket Holders Only’ option.
5. You will be presented with a payment screen. Under no circumstances do you need to enter your card details.
6. Click the blue wording ‘Add Voucher’ and enter you unique 7-digit code before clicking ‘PAY’. This code was provided via email and gives access to all remaining home games for the 2020/21 campaign.
7. Please give yourself as much time to do this and contact us if your code doesn’t appear to be working: media@solihullmoorsfc.co.uk

For any other live stream queries, please contact In Player’s 24/7 service: https://support.inplayer.com/

If you experience any issues, please go to: https://support.inplayer.com/ and their 24/7 support team will help you promptly.

If you’re experiencing regular buffering, please lower the video quality to a level that your broadband can reliably support. Please see the table below of recommended download speeds from our streaming platform provider.

Quality    Required Minimum Bandwidth

240p       500 kbps

360p       1 Mbps

720p       3 Mbps

1080p     7 Mbps

Quality may also be limited by the device and browser you’re using. Older devices and outdated web browsers are unable to decode modern, high-quality video.